Implementation Analyst

Job Title Implementation Analyst Job Purpose What does a great Implementation Analyst do? As an Implementation Analyst you will provide analysis, consultation and initial support to new and existing clients during the implementation of new core related products and services. You will be responsible for a variety of products and services providing you the opportunity to expand and enhance your knowledge base. You will be part of a team of experienced professionals who manage multiple projects across multiple departments. As an Implementation Analyst, you can look forward to:

• Implement individual products, product suites, or services to clients
• Complete product implementation within the agreed timeline
• Manage multiple clients and projects
• Lead internal and client status meetings to coordinate all phases of product implementation
• Apply standard project management principles including the creation and maintenance of project plans and managing project tasks and resources as they apply to each implementation
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions in accordance with stated procedure
• Assist client by determining product requirements and assessing client environment to determine any unique client issues as related to product
• Communicate progress and any potential problems to manager for awareness and/or resolution.
• Maintain the tools used to ensure the efficiency and effectiveness of the product implementation (questionnaires, specifications, and statistics)
• Adhere to the project management process and follow all required procedures
• Provide training (dependent on product) to the client
• Cross train associates in implementations procedures for existing and new products

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.

Basic Qualifications for Consideration:

• Three year’s work related experience in the financial services or related industry
• High school diploma required

Preferred Skills, Experience, and Education:

• Knowledge of financial services related products
• Knowledge of project management tools
• Prior product implementation experience
• Previous Fiserv Premier core experience preferred
• Ability to develop and maintain project plans

Travel required: Minimal. Percentage/frequency of travel 5%

Fiserv is an Equal Opportunity Employer/Disability/Vet. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Learn more about Fiserv: To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options. We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are. Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation. In this role you will be aligned with solutions to our banking customers. We deliver comprehensive bank platforms and value-added products and services for community, mid-tier, and large financial institutions. We offer flexible technology solutions that enable financial institutions to quickly align to customers’ expectations. With a modular approach to delivery, financial institutions can preserve platform investments while delivering both updated functionality and a consistent experience across channels. From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts, payments and industry data, we help clients access and act on data to create better outcomes Fiserv bank platforms – Cleartouch, DNA, Precision, Premier, Signature – enable banks to efficiently manage a wide range of activities such as account opening, deposits, withdrawals, loans, customer information management, and general ledger and accounting tasks. Each Fiserv bank platform has unique capabilities, but they all help our clients improve customer service and streamline their back-office operations. We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT) Explore the possibilities of a career with Fiserv and Find Your Forward with us. Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.