EMEA, Client Solutions Manager, Telecommunications (Southern Europe) Responsibilities:
- Establish and strengthen international relationships with a focus on driving performance, knowledge transfer & business partner satisfaction. Success in this position requires strong consultative sales and very analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.
- Build and manage key relationships, be a Marketing solution and product expert and become an EMEA-wide expert in campaign planning, strategy and measurement to the largest international Telecom partners
- Analytics and insights:
- Develop and aggregate deep client and market insights across the region for use across the EMEA accounts
- Collaborate with internal, cross market/regional teams to design and deploy use-cases that will drive clients business objectives
- Transfer knowledge in EMEA and improve process/client relationships
- Program Management:
- Oversee performance and revenue recognition for the EMEA partners you are assigned to
- Identify new opportunities and partner with the local teams to drive performance and incremental revenue Manage complex work streams to optimize marketing objectives for clients
- Partner with sales teams on local business practices and ensure all teams are aligned and we are sharing best practices globally
- Develop scaled trainings and systems to drive global alignment and local activation
- Lead international client support, global campaigns, product adoption and building scaled training solutions
- Media Planning, Strategy & Measurement:
- Manages and consults on complex campaign solutions and integrations
- Outlines measurement solution based upon key KPIs
- Manages revenue delivery and budget spend
- Travel will be required, up to 25%
Minimum Qualifications:
- 5+ years experience working directly with consulting, marketing and/or Telco companies and demonstrated leadership experience required
- Broad experience with the Telco industry or/and business trends in the industry (CRM, Direct Response marketing, data and technology solutions, ad-tech)
- Experience working effectively with XFN teams and all levels of management (internally and externally)
- Advanced Excel skills, experience with analyzing datasets and delivering actionable insights
- Fluent in English
Preferred Qualifications:
- Knowledge of SQL or relational databases preferred
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