At Amazon, we’re working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come join the team and help us make history!
Amazon is seeking a Business Development Manager to join our Europe Delivery Service Partner business. This is a unique opportunity to own Delivery Service Partner account management in France and to collaborate with various internal teams to create, innovate and transform our processes to launch new delivery programmes across EU, creating opportunities for our Delivery Service Partners.
This role will require some travel.
Key job responsibilities
• End to end ownership of FR DSP2.0 recruitment and vetting
• Launch programmes in partnership with internal stakeholders and report on the status of key objectives that affect deliverables
• Develop a keen understanding of Last Mile Delivery methods, working with EU Acquisition Business Development Team to bring programs to Delivery Service Partners across EU
• Work with key stakeholders to understand programme needs, launch timelines and challenges to develop processes and deliver against the team roadmap for the launch of Delivery Programmes in EU
• Cross-Functional Collaboration: build collaborative, influential internal and external relationships with Product, Program, Field teams and other critical stakeholders to gather information, set action plans, and monitor stakeholder execution to improve the programme executions
• Communication: communications to key stakeholders on core deliverables
BASIC QUALIFICATIONS
• Bachelor’s degree
• Prior relevant experience in program management, account management and business development
• Prior experience building and maintaining stakeholder relationships
• Strong presentation skills
PREFERRED QUALIFICATIONS
• Understanding and experience of AMZL operations and DSP performance metrics
• Applied knowledge of CRM tools e.g. Salesforce
• Fluency in Spanish and/or other languages is a plus
• Process creation
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