At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This is an in-office position and you’ll be expected to work full-time in an office location, and therefore must live within commuting distance from your assigned office. You will work from this office beginning on your first day.
Our Data Center operates 24/7 and flexibility for shift patterns will be required.
Join our team
At GoDaddy, we are dedicated to helping small businesses and entrepreneurs succeed online. With our world-class technology and exceptional customer support, we empower our customers to create and grow their online presence with confidence. As a leading technology company, we are committed to providing flawless solutions and outstanding service to our customers.
As a Data Center Technician at GoDaddy, you will play a vital role in our operations as the technical liaison between our technology teams and the data center environment. You will be responsible for ensuring the smooth functioning of our data centers, which are the backbone of our infrastructure.
By joining the GoDaddy team as a DC Technician, you will have the opportunity to be part of a world-class organization that is revolutionizing the tech industry. We believe in fostering a collaborative and inclusive work environment where everyone’s contributions are valued and respected. Your expertise and dedication will be instrumental in our success as we continue to compete in the ever-evolving technology landscape.
What you’ll get to do…
In this senior technician position, you will ensure that the day-to-day tasks of Data Center Operations are prioritized effectively to meet our Service Level Agreements with our valued business partners. Drawing upon your in-depth understanding of all aspects of Data Center technology, you will provide on-the-job training to Junior Data Center System Engineer to empower them in their career growth.
We are seeking individuals who possess an extensive knowledge of the equipment they support and can effectively document and maintain it. At GoDaddy, we encourage innovation and independent decision-making. You will have the autonomy to identify and drive projects, delivering exceptional results with minimal direction.
Your experience should include…
- Knowledge of key server hardware components such as CPU, RAM, PSU, HDDs, RAID batteries, etc.
- Proficient in identifying and addressing issues with components
- Proficiency in intermediate cabling maintenance, encompassing Cooper and Fiber
- Solid comprehension of patch schemes and cutsheets
- Intermediate understanding of networking devices like Switches, Routers, Media Convertors, and Fiber Taps
- Proficiency in Linux/Windows Operating Systems
- Intermediate knowledge of SSH/RDP
- Experience with copper and fiber testing equipment
- Proficient in ticket management methodologies, particularly ITIL processes
- Intermediate knowledge of Virtual Machine (VM) technology
- Solid understanding of TCP/IP protocols
- Demonstrated capability in effectively maintaining and resolving issues related to hardware in mission-critical systems, including storage, network, and servers.
- Experience in requesting quotes and managing purchase orders to maintain inventory levels
We’ve got your back… We offer a range of benefits that may include paid time off, retirement savings (e.g., 401k, pension schemes), incentive eligibility, equity grants, participation in an employee stock purchase plan, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups ( Culture ). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us… GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us .
At GoDaddy, we know diverse teams build better products-period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day-focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page .
GoDaddy is proud to be an equal opportunity employer . GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com.
GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.
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