We are Amazon; we pioneer.
Since opening our virtual doors in 1995, we’ve been pushing the boundaries of possible further and further.
Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.
The SEU Delivery Service Partner (DSP) team is responsible for managing and growing the network of providers that power Amazon’s in-house last mile delivery service. Our partners work out of delivery stations across France, Italy, Spain and Belgium and are assigned delivery routes and packages.
The FR+ES On The Road (OTR) Capacity Planning team is central to achieving the program objectives of DSP Last Mile Delivery. This team charts the strategy and plan to build OTR capacity across the delivery network on a short-term and mid-term basis.
As Manager, OTR Capacity Planning, you will be responsible for building the mid-term capacity strategy and ensure short-term execution of the plan for FR and BE.
Because of the impact, this is a highly visible role with senior leaders and decision makers in Amazon operations. The incumbent will regularly lead business and planning reviews with senior operations leaders, and manage relationships and drive alignment across a variety of stakeholders – including planning, finance, fleet, expansion and the local country teams. It is also a highly innovative space requiring the incumbent to use a quantitative and analytical approach, balanced by business judgment to determine the capacity strategy, while constantly iterating on the process to drive improvements.
Successful candidates will think like business owners and drive results by building solutions on behalf of our customers. They love innovation and enjoy interacting with different stakeholders. They will be resourceful, customer-focused, team oriented, have an ability to work independently under time constraints, and will have an ability to change focus at a moment’s notice, while still meeting deadlines. They will have experience in cross-functional stakeholder management, connecting the right groups, and organizing multi-faceted answers to difficult questions. The candidate will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.
Key job responsibilities
-Build delivery station level OTR capacity plans, and act as the single source of truth for reporting on OTR demand.
-Build a scalable and logical process utilizing historical data and OTR performance standards; building planning tools to ingest inputs from various stakeholders.
-Lead reviews with operations leaders on capacity planning.
-Partner with stakeholders to align on changes, and be the single source of truth for OTR demand.
-Work cross-functionally across multiple operations functions to drive standards in capacity planning and management.
-Co-ordinate and direct execution of OTR capacity plans with partner acquisition teams based on the capacity plans.
We are open to hiring candidates to work out of one of the following locations:
Clichy, FRA
BASIC QUALIFICATIONS
– Bachelor’s degree or equivalent. We’re building cross-functional teams- and accept a variety of qualifications such as degrees in different fields (preferably logistics, engineering, economic sciences)
– Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position
– Excellent communication skills (verbal & written) in English and French; structured communication capabilities and senior management-level reporting
– Proven experience in contract negotiations and account / supplier management, and the related service level performance tracking
– Working experience in relevant industries (preferably in the ecommerce logistics sector)
– Confident and skilled in using Microsoft Office applications (Outlook, Excel, Word)
– Willing to travel internationally ~ 10%
PREFERRED QUALIFICATIONS
– Experience in leadership roles
– SQL / Data Analysis Skills
– Communication skills (verbal & written) in Spanish are preferred
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