At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This is an in-office position and you’ll be expected to work full-time in an office location, and therefore must live within commuting distance from your assigned office. You will work from this office beginning on your first day.
Join our team
As an Intermediate Data Center Technician you will coordinate and direct day to day operations for the Data Center. You will be responsible for troubleshooting and solving the most complex infrastructure issues, while training our Junior Data Center Technicians in the role’s responsibilities. As a technical leader, you will ensure that the day-to-day tasks of Data Center Operations have been appropriately prioritised to best meet service level agreements with our business partners. You will travel between Data Center sites and work a flexible shift and participate in an on-call rotation.
What you’ll get to do…
- You perform sophisticated hardware/OS troubleshooting and maintenance for shared environments, with focus on mission critical systems (storage, network, servers)
- You are able to find creative ways to optimise capital and operating costs and resolve complex issues and are responsible for data analytics and reporting
- You improve current processes, procedures and introduce automation seeking simplification and efficiency increases by formulating, affecting, interpreting, and implementing policies and procedures
- You review quotes and submit ‘Bill of Materials’ to maintain inventory levels
- You develop and manage relationships with business partners and third-party vendors with a focus on quality and SLA compliance
- You plan, delegate and lead workloads and major projects with little to no direction from leadership
Your experience should include…
- 3+ years experience in systems administration (Linux and/or Windows Servers) and network concepts, programming/scripting (Java, Perl, Ruby, Python, PHP) and Data Center architecture
- Experience with the following IT hardware concepts: RAID, Storage, Hardware diagnostics/repair, SAS/SATA, Boot Process, Boot Loader, File Systems, Network device and protocol configuration, Directory Structure, base operating system install, Core OS Services such as SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, LDAP, Remote management protocol (KVM, iDRAC, IPMI), knowledge of ITSM concepts such as ITIL4/agile methodologies, understanding of rack and power optimisation and hardware lifecycle management
- Experience in building and maintaining business partner relationships and supporting enterprise customers in an operations environment
- The ability to kneel, crawl, reach above shoulder height and lift 25kg repeatedly throughout daily shifts and walk/move about the Data Center facility for up to 85% of shift time (GoDaddy may consider candidates who do not have these abilities on a case by case basis in order to comply with applicable legislation)
- Excellent verbal and written communication skills in English
You might also have…
- Advanced Linux OS, Windows OS, command line troubleshooting, networking, programming and automation knowledge
We’ve got your back… We offer a range of benefits that may include paid time off, retirement savings (e.g., 401k, pension schemes), incentive eligibility, equity grants, participation in an employee stock purchase plan, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups ( Culture ). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
About us… GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us .
At GoDaddy, we know diverse teams build better products-period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritise integrating diversity, equity, inclusion and belonging principles into the core of how we work every day-focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page .
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy .
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com .
GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.
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