HR Operations Specialist (FR)

About Groupon

Groupon is the marketplace for local businesses !

Founded in Chicago, Groupon connects customers with local merchants.

Our goal: to help businesses grow while enabling our subscribers to take advantage of services at attractive prices !

Who are we looking for? 💎

We’re looking for our hidden gem, an HR Operations Specialist France – Belgium – Netherlands to join our fabulous team.

📍 Where? You’ll be based in Paris.

What will your mission be?

At Groupon, there’s no room for boredom. You’ll be in charge of the following missions:

Administrative management of human resources:

• Sort incoming employee requests, providing accurate responses within a reasonable timeframe (requests via Zendesk, email, chat, etc., in line with internally set service deadlines).
• Provide operational HR support to employees and train them in self-service on our platforms
• Participate in the resolution of HR issues in partnership with the Country People Manager and other players within the HR team, but also in other Business Units if necessary.
• Ensure that documentation on the company intranet and available to employees is kept up to date.
• Have a good knowledge of internal HR policies and be the guarantor of these policies to employees
• Carry out transactional procedures on Workday (creation of a new employee, change of contact details, end of contract, salary increase, promotion, etc.).

Labor relations (France) :

• Support the Country People Manager in the preparation of WOCO/negotiation meetings
• Preparation of mandatory annual consultation documents for the CSE

Employee relations :

• Ensure the onboarding of new recruits (monitor probation periods, medical visit and relationship with medical centers, DPAE, etc…) and the offboarding
• Career management support (annual interviews, forfeit-jours, trainings, etc)

The activity will be mainly focused on France, Belgium and the Netherlands but this role can also provide operational support to any other country if necessary (absence of an HR Ops of another country, assignment of new countries, etc.).

The missions listed are obviously not exhaustive, and may evolve according to the person’s appetite and the national or international projects that will take place.

Your qualities :

• Strong knowledge of human resources in France, knowledge of the French labor law would be appreciated
• Expertise in the use of HR tools (Workday, SuccessFactor, GTA or other)
• Quick autonomy on assigned topics : the purpose is to be the employees’ main point of contact
• Strong adaptability in a changing environment
• Capacity to communicate and adapt (to deal with complex issues)
• Fluent in French and professional English (fluency in another language is a plus)

Experience and background :

• At least 2 years’ seniority in HR, an experience in a international company would be a plus
• Master degree in HR/Employment law

Here are a few good reasons to apply…

Because we’re a great company to work in:

• 🧑‍🤝‍🧑 A caring team to support and help you in your Groupon adventure ;
• 💼 Flex office – Our premises are located in the WeWork space in Puteaux, and that’s pretty good since we benefit from :
  afriendly spaces: pool table 🎱, fully-equipped kitchen, …
  aEvents (afterworks, massage workshops, …)
• 💻 Work from home 3 days/week
• 🏖️ RTT days
• 💶 Work from home allowance
• Lunch vouchers: we have a Swile card charged at 9€/day
• 📱 Monthly discounts on the Groupon app!
• 🎁 A WOCO with benefits: holiday/culture/Christmas vouchers
  aIn 2022 our employees received an average of €400

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here for the latest Groupon news . Plus, be sure to check out the values that shape our culture, guide our strategy and make our company a great place to work. And just don’t take our word for it. Hear from real Groupon team members, learn more about our inclusive employee groups, and check out our benefits. If all of this sounds like something that’s a great fit for you, then click apply and let’s see where this takes us.

Groupon is an Equal Opportunity Employer

Qualifications for employment, promotion, and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, medical condition, sexual orientation, gender identity or expression, genetic information, ancestry, marital status, military discharge status (excluding dishonorable discharge), veteran status, citizenship status, or other legally protected status. We are all responsible for maintaining this policy. Groupon is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may email us at hraccommodations at groupon.com. If you have concerns related to Groupon’s equal employment opportunities, you may contact Groupon’s Ethics Reporting Service Ethicspoint .

Source ⇲