Job Responsibilities
- Offer mail, courier and print solutions to meet the clients request with a cost effective approach
- Monitor stock levels of consumables and order accordingly to maintain minimum and maximum stock levels
- Monitor and control the production workflow and allocate job requests to operators to meet deadlines
- Process external deliveries received into JPMC from receipt through to the final delivery using the agreed audit trail method to capture recipient signatures for ownership
- Process outgoing mail and courier items utilising the agreed vendor services/software or hard copy request processes, managing relationship with suppliers and clients, including the oversight and reconciliation of supplier invoices
- Quality control all production work ensuring everything is in line with user specification before delivery to the end user
- Any reasonable ad hoc duties as required to support the line of business within the DBS remit/General Services
Required qualifications, capabilities, and skills
- Demonstrate an expert knowledge of the operational software packages required to manipulate print files and colour calibration: Free Flow Make Ready, Fiery, WFX, Microsoft Office Suite, Adobe Acrobat
- Demonstrate expert knowledge of all production equipment including Xerox printer equipment, laminator, auxiliary machines and wire punch, with ability to provide technical support to all users
- Excellent time keeping and attendance across the JPMC campus
- Ability to demonstrate a flexible working approach to ensure staff/service coverage, supporting changes to process/volumes or demands placed on the service
- Strong communication skills – email, phone and face to face communications to respond to clients requests/questions
- Awareness of risk and controls measures to ensure they are adhered to preventing any service issues/breaches
- C1 English required
About us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
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