Employee Success HR People Consultant (France)

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Job Category
Employee Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too – driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We are seeking a France-based Employee Success People Consultant (ESPC) to join our EMEA ESPC organization.

This individual will partner closely with other ES teams, including ES Business Partners, Employee Relations, People Services & Operations, Compensation, Mobility, Recruiting, and Talent Development to coordinate, roll out and complete ES programs and initiatives that support the business needs of the organization. This role will also provide direct and specialized manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, general employee relations, compensation data analysis, and audits and ad hoc analytics. The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organization.

Responsibilities:

• Partner with the ESBPs, ER and other ES teams to coordinate the resolution of issues that require direct interactions with managers and the business related to areas such as on-boarding, off-boarding, promotions, mobility, and other related matters.
• Work directly with managers and employees to resolve medium to complex issues. Give guidance, coaching, and support to resolve ambiguous situations and issues.
• Serve as a project coordinator for ES programs and compliance project, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion.
• Creates tools, templates and resources for consistent service delivery at scale.
• Provide enablement and delivery support for high impact initiatives; examples includes talent assessment; high-potential and manager development; organizational design and compensation planning, employee engagement and retention.
• Provide operational and analytical support to the ESBP leaders with quantitative data in supporting tactical and strategic HR initiatives.
• Assess and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Partner with ESBPs to establish recommendations for improvement or enhancements based on analysis.
• Partner with ES Shared Services team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience.
• Identify bodies of work that can be better done at scale through automation or revised processes and / or make recommendations when it is appropriate to align with different teams.

Requirements and Key Skills:

• Work closely with ESBP, ER, managers and employees to handle a variety of issues and complete solutions and strategies in all areas of human resources
• Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment
• Demonstrated ability to be a self-starter and proactive
• Proven ability to mentor, coach and onboard other team members.
• Ability to develop effective relationships across all levels of the organization and with diverse client groups
• Excellent verbal and written communication skills; must be a strong and succinct communicator
• Ability to collect, assimilate, analyze and present data. Must have solid knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus.
• Ability to partner with COEs to design, build, and implement programs and processes to support business needs
• General knowledge of employment policies and practices
• Knowledge of staffing, compensation, and talent management standard processes

Required Experience:

Strong preference for fluency in French/English .
Experience as HR Generalist, or HR Operations or HR Analytics

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