Head of User Experience (m/w/d)

Purpose of Position

We’re looking for a passionate Head of UX to join our team and build world-class products to move the performance marketing industry forward.

In this role, you will lead a team of talented designers and UX writers to create seamless experiences for advertisers and publishers to partner and grow together.  We are looking for a candidate who has deep understanding of user-centred design principles, a track record of delivering successful products, and ability to create and champion strategies to create strong user experiences at scale. If you care about building an incredible UX team, creating products that customers love, enjoy working with different culture and meeting people from around the world, this position is a great opportunity for you.

Join our team in our Product Hubs in Berlin, London or Amsterdam, or work from another country where Awin has an office you can choose: Munich, Milan, Paris, Madrid, Warsaw or Stockholm.

Key Tasks

• Own the holistic User Experience on the Awin platform and champion UX through-out the company to help create seamless experiences at scale
• Initiate projects and plans to continuously improve the User Experience based on a good understanding of user needs, their behaviours, data analysis, usability testing, customer feedback and evaluation of the current state of the overall experience
• Lead and build a UX team that excels in User Experience practices and user centred design. This includes coaching the team, shaping roles, recruiting new talents, improving practices, and creating a motivating environment for people to collaborate positively, strive and develop
• Collaborate closely with cross-functional teams, including product management, engineering, and marketing, to develop UX plans and strategies that align with our product and business goals
• Communicate extensively to your team and all relevant stakeholders key updates, design decisions, rationale, and direction through presentations and other documentation
• Stay up-to-date with the latest design trends, technologies, and industry best practices, and incorporate them into our design processes

Skills & Expertise

• Strong portfolio demonstrating a track record of creating successful UX leveraging research, prototyping, usability testing, data analysis, etc.
• Experience in leading and managing a small team of designers and researchers
• Outstanding skills in design, analytics and user research
• Insatiable curiosity about customers, their problems and wants constantly hunting for new insights to develop better experiences to them · Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Deep understanding of user-centered design principles
• Able to solve complex problems analytically, with the ability to synthesize and present actionable solutions
• Ability to lead change effectively in a large company
• Comfortable technically with web, internet and front-end technologies
• Expertise in UX and design tools such as Hotjar, Figma, and Sketch

Our Offer

• Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
• Flexi-Office: Do you prefer to work from our cool office, from home, or in a completely different environment? With us, the choice is yours. We offer the flexibility to work wherever you want within our Awin locations.
• Welfare: We provide you with a life assurance, travel insurance and a private health insurance that covers several types of health, vision, and dental treatments. Furthermore, you can take advantage of our Cycle to Work Scheme or Season Ticket Loan.
• Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
• Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. You can also improve your English skills by participating in our local language course.
• Remote Working: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
• Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program and show your appreciation for colleagues who have gone the extra mile to support you.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.