Marketing Manager (f/m/d) E-Mail & Automation

Your duties

Headquartered in Cologne, Germany, Trusted Shops is a fast-growing and profitable SaaS company operating in a dozen European countries with over 800 employees. Our mission is to create digital trust between people and businesses. Our goal is to become the #1 Community of Trust.

Do you want to be a part of it and help us to take our development even further and build the next generation of trust platforms?

Then join us as an E-Mail Marketing Manager (f/m/d) to support our team as part of the B2B Marketing department. You will delight our customers with high-end communication activities and furthermore create a need for our products and pass on qualified warmed-up leads to the Sales teams with a focus on the DACH (Germany, Switzerland and Austria) market.

  • You create, manage, and analyse Email campaigns
  • You analyse leads activity, market conditions, and competitor information to constantly optimize your current and future outbound campaigns
  • You will work as our Marketing Cloud expert to maintain and develop customer communication for 7 international markets
  • You continuously optimize outbound campaign activities based on relevant KPIs
  • You form target group segments and create new potential for addressing the right person at the right time by analysing data
  • You work with our CRM database and can bring in optimisations for data extraction/management
  • You closely cooperate with the Lead Management team and Market Managers to coordinate target group, content, planning, and development of the customer journey
  • You establish and develop Trusted Shops brand awareness, grow relationships with prospects, and bring visitors to our websites via inbound mailings, working closely with other involved Marketing teams

Your profile

  • A completed commercial apprenticeship and / or a completed degree with focus on marketing or communication or a comparable training course
  • Min. three years of relevant experience in a similar position – preferably in the e-Commerce / SaaS industry
  • Very good knowledge of Salesforce Marketing Cloud is a must. Knowledge of HubSpot and/or Tealium is an advantage
  • A very good command of English (both written and spoken) is a must, knowledge of German or other european languages are an advantage
  • Excellent analytical thinking and communication skills as well as a goal-oriented approach with a high level of initiative
  • A precise and reliable way of working both independently and in a team

Benefits

  • New Work: Home Office or flexible working from Germany, Spain, Netherlands, Poland, France, Italy
  • Permanent contract with Europe’s trusted brand
  • 30.5 days holiday
  • Buddy programme (an experienced trustee is at your side)
  • Individual training opportunities
  • Team events (summer party, Christmas party, unit events)
  • Health Pass (free online and offline sports, fitness, and health courses)

Please send us your application/CV in English!BUILD A COMMUNITY OF TRUST WITH US – #cometotrust

Not sure if you are what we are looking for? Apply! ​

At Trusted Shops, we are interested in you as a person – whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation, and identity. Trusted Shops is clearly committed to diversity and against discrimination.

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