Manager, Security Automation, Security Operational Research

As a Manager in the Security Operational Research team, you will own the automation of emergent security mitigations. You will manage security engineers and program managers to develop innovative security prototypes at an unprecedented scale. Our services protect the Amazon Security cloud for all customers and preserves our customer’s trust in us. You will get to use the full power and breadth of Amazon Security technologies to build services that empower our incident response team, protecting every single Amazon Security customer from security threats.

We are seeking an innovative and thoughtful leader with an established background in delivering rapid prototypes. You have strong technical skills, excellent project management skills, great communication skills, and motivation to achieve results for your customers. You are a leader who prioritizes systematically, communicates clearly and compellingly, and fosters a growth mentality and delivery excellence within your team.

As a security leader, you will (a) lead by example, innovate and solve security challenges at a massive scale, (b) orchestrate strategy and direction, roadmap planning, and operations, (c) hire, build and manage a cross-functional engineering team, and (d) foster strong team culture.

Building a High-Performing & Inclusive Team Culture
You should be passionate about attracting & developing a world-class team that welcomes, celebrates, and leverages a diverse set of backgrounds and skill-sets to deliver results. Driving results through others is your primary responsibility, and doing so in a way that builds on our inclusive culture is key to our long-term success.

Mentorship & Career Growth
Our team is dedicated to supporting new team members. The team has a mix of experience levels, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior engineers, data scientists, and managers truly enjoy mentoring junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring, thorough code reviews, and providing opportunities to lead new development.

We care about your career growth. We create opportunities for you to continuously develop into a more well-rounded leader and builder, enabling greater customer impact and influence over time.

Inclusive and Diverse Culture
Our team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Yes, we secure the world’s most comprehensive cloud, and we believe a big reason for that is the inclusive and welcoming culture we cultivate every day.

We’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers. We want someone who will help us amplify the positive & inclusive team culture we’ve been building.

We understand that life is dynamic and we have a flexible work environment that enables individuals to adjust their work schedule to accommodate personal needs. Our team is distributed, though most of the team is located in Europe and Virginia. We generally keep core business hours of 9:30 – 4:30UTC, while allowing flexibility as needed. At Security, it’s not about clocking hours, it’s about delivering results.

On-Call Responsibility
This position involves on-call escalation responsibilities. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.

Key job responsibilities

• You independently manage a team of engineers. You are able to assess engineer performance and have experience managing both high and low performers. You are able to hire, develop, and promote engineers.
• You define the strategic vision for your team, partnering effectively with customers and stakeholders. You establish a roadmap and successfully deliver engineering solutions that execute that vision.
• You are able to independently make short-term vs. long-term decisions. You define clear goals and objectives. You make crisp decisions about what projects move forward and in what priority order.
• You delegate appropriately, assigning the right level of tasks based on the strength and development objectives of the individuals on your team.
• You proactively identify risks and bring them to the attention of your manager, customers, and stakeholders with plans for mitigation before they become roadblocks. You know when to escalate.
• You communicate ideas effectively, both verbally and in writing, to all types of audiences. You are able to write narratives and strategic documentation.
• You work successfully with customers, leaders, and other engineering teams. You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (influence and build consensus).
• You define metrics to measure team progress, customer experience, solution quality, and operational excellence.
• Your team has customer engagement mechanisms, adheres to SLAs, and effectively manages operations.

A day in the life

• You review new and ongoing security mitigations to implement, analysing the proposed path forward and course correcting rapidly.
• You align the short term requirements with our long term investments, consistently measuring innovation impact, and proposing out-of-the box solutions.
• You identify gaps by constantly challenging the norms. Every little innovation could result in days of operational improvement for your engineers and customers.
• You synchronise frequently with other specialised teams to maintain an homogeneous vision.

About the team
You will work with a small team of passionate security engineers with strong background in automation and architecture on AWS and past incident response experience.

We are part of an operational team and place a high emphasis on Bias for Action, Deliver Results, and Customer Obsession.

Our customers and sponsors include executive and our systems are key to securing Amazon.

Our team is dispatched across the world.

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

BASIC QUALIFICATIONS

• Minimum of five (5) years of experience in managing and building teams up to 8 people (including coaching and mentoring)
• Minimum of three (5) years experience with high volume workflow process and procedures
• Minimum of three (5) years knowledge of technical incident response methods and tools
• Bachelor’s degree in Engineering, Computer Science or related technical field or related experience
• Knowledge of internet security issues and threat landscape.

PREFERRED QUALIFICATIONS

• Minimum of seven (7) years of experience in managing and building teams (including coaching and mentoring)
• Experience managing or coordinating operational and development efforts.
• Excellent oral and written communication skills with both technical and non-technical individuals up to executive level.
• Ability to prioritize multiple tasks and projects in a dynamic environment. A high degree of organization.
• Excellent oral and written communication skills with both technical and non-technical individuals up to executive level.
• Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
• Familiarity with Cloud Environment and architecture.
• Ability to script and automate reporting

Amazon est un employeur engagé pour l’égalité des chances. Nous sommes convaincus qu’une main d’oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d’inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

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