Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s 100 Best Companies to Work For every year since 1998…. Come and find out why!
With 127 hotels in more than 47 countries, Four Seasons is dedicated to perfecting the guest experience through continual innovation and the highest luxury hospitality standards.
The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great Service.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Four Seasons Hotel George V
Just off the Champs-Elysées, Four Seasons Hotel George V, Paris is superbly located in the heart of the most fashionable quarter of Paris. Fronting on Avenue George V, it is ideally situated near the business district and major tourist attractions.
The 244 rooms Hotel includes 59 suites. Classic French furnishings and Parisian style create an elegant residential atmosphere. The hotel’s5 Michelin starred restaurants serve refined cuisine in an elegant and warm atmosphere.
We are looking for our Parisian property for an experienced and qualified Assistant Front Office Manager (M/F).
The candidate must hold the required authorization to work in a European country
A fluent level of French and English are required.
Position based in Paris.
Preferred Qualifications and Skills
- To welcome and check-in guests, paying close attention to their special requests in order to provide guests with a pleasant, efficient and professional service in accordance with Four Seasons standards.
- To control the room inventory to ensure excellent allocation in accordance with guest expectations.
- Supervise the work of the Front Desk Clerks to optimise their performance and time management.
- Ensure overall communication with the team by sharing decisions and important information.
- Accompany all arriving guests to their rooms and introduce them to our services.
- To be fully aware of the rooms, categories and rates as well as the different services of the hotel and its schedules.
- In the absence of the Reservation Agents, to take all reservation, modification or cancellation requests in accordance with the procedures.
- Responding to all customer requests concerning the hotel or directing the customer to the appropriate department.
- Report any customer comments or complaints to his/her superiors.
- Record all information provided by the guest at check-in in their profile and reservation.
- Issue a customer invoice and collect payment.
- Master safety and emergency procedures and apply them calmly.
- carry out quality criteria on each of his/her employees in order to ensure that the Standards are well acquired and put into practice with a view to providing a consistent quality of service.
What we are offering and benefits
- Great working and salary conditions
- Employee Travel Program that includes complimentary room nights& employee experience rates at Four Seasons Hotels & Resorts with discounted meals and other services at each location
- Excellent Training and Development opportunities
- Employee Recognition Programs
- Meals on duty and laundry for suits
- Medical coverage
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Learn more about what it is like to work at Four Seasons- visit us :
http://jobs.fourseasons.com/
http://www.fourseasons.com/fr/paris/
https://www.facebook.com/FourSeasonsHotelParis/
https://twitter.com/FSParis
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