Principales responsabilités :
• Répondre aux appels entrants des clients concernant les demandes de levée, ainsi qu’aux demandes de livraison.
• Trier et répartir les livraisons à grande échelle et à distance.
• Vérifier et enquêter (au besoin) sur les livraisons/collectes échouées. Hiérarchiser et réaffecter les livraisons échouées pour la livraison du lendemain.
• Saisir les données dans notre système de suivi interne.
• Maintenir une communication et une collaboration claires et efficaces avec l’équipe, le gestionnaire et les autres postes de facteurs.
• Suivre les processus, les procédures et les contrôles de FedEx ainsi que les exigences réglementaires externes.
• Offrir du soutien à votre superviseur et aux membres de votre équipe, au besoin, au sein de l’emplacement.
Le candidat idéal aura :
• De bonnes aptitudes sociales et de communication
• La capacité à gérer son temps de façon efficace tout en faisant attention aux détails.
Additional Information
Posting Date: 27-January-2023
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
Our Company
FedEx Express is one of the world’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by “Fortune” magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
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