Franchised Guest Relations Supervisor

Job Number 23007877
Job Category Rooms & Guest Services Operations
Location Paris Marriott Opera Ambassador Hotel, 16 Boulevard Haussmann, Paris, Paris, France VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

Additional Information: This hotel is owned and operated by an independent franchisee, Westmont Management Ltd. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

JOB SUMMARY

The Guest relations superviseur is based in the reception department and welcome and take care of every guests. His aim is to enhance guest experience.

He maintains high level of relationship with all VIP’s and takes care of their needs.

By applying all Marriott standards, the guest relations superviseur makes sure all services have the hability to deliver high quality.

Or course, the guest relations superviseur uses the Marriott tools (GXP; At your service…) and answer guests’s needs.

JOB REQUIREMENTS

• English Spoken
• Hability to communicate easily
• Good knowledge of Marriott Standard
• Opera tool in reception

This company is an equal opportunity employer.

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Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

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