Biogen Digital Health (BDH) is a global unit of Biogen dedicated to pioneering personalized and digital medicine in neuroscience.
Neurological diseases are highly complex, devastating, and there are still significant challenges in how we understand and treat them. At BDH, we aspire to transform Biogen and patients’ lives by making personalized & digital medicine in neuroscience a reality. Leveraging data-science and digital technologies, we drive solutions to advance research, clinical care, and patient empowerment.
We support our colleagues at Biogen pioneering in neuroscience. We believe that now, more than ever, biology and technology should go hand-in-hand to better meet patient needs, while enabling a shift towards more prevention-focused, affordable, and equitable care.
Job Description
The Lead Solution Design will lead the user experience and product design of BDH solutions and will be in charge of all creative activities. He/She has an uncanny sense for clean design, is a fierce advocate for the user, and is committed to creating and delivering world-class user engagement.
The Lead Solution Design will oversee a team of design professionals and will collaborate closely with the products, the engineering & marketing teams to create innovative and engaging user experiences across all platforms and medias.
This is a Global role; interactions with internal and external stakeholders are expected daily in spoken and written English. The position is based in France.
User Experience design
• Deeply understand the reality of people living with diseases and the healthcare professionals supporting them (i.e. solution users)
• Closely collaborate with the user research team to fully understand the insights available and inform generation of additional insights to
drive implementation of research results to reduce user pain points
• Bring these insights/user needs together with principles of human behavior to design for motivation and engagement
Product design team
• Lead the creative strategy, holistic thinking and UX vision of BDH Solutions, and their translation into best-in-class product design
• Lead and manage a team of external designers: manage resources in the team and tools used by the team; foster an empowered and open culture where team members are encouraged to leverage each-others’ strengths; inspire the team to always challenge the status quo in the continuous drive for the optimal UX/UI
• Plan for evolutionary and iterative updates
Connect with Biogen stakeholders
• Collaborate with Product Leads, data analysts, user researchers, engineers, marketers, and operations throughout the product process, including discovery, testing and scoping to drive successful launches and iterations
• Collaborate with compliance, legal, data privacy and other departments that provide and help evolve the framework that guardrails solution development within the pharmaceutical industry
Design trends, methodologies UX evangelization
• Stay up to date on current trends in UX, product and design for work, collaboration, reporting and complex UI interactions
• Lead and establish best practices and design thinking / process – driving best digital experiences
• Lead the design team in an agile, fast-moving environment
• Acts as the owner of the user experience and promote Design Thinking throughout the organization
• Educate BDH on the latest design trends
Qualifications
• Master’s Degree (Interaction Design, Human-Computer Interaction or related field)
• 10+ years of experience in leading UX-UI Design
• 5+ years of experience managing or leading design teams
• Portfolio of UX-focused work samples for web and mobile applications
• Demonstrated experiences launching products, designing responsive cross channel services and applications, and delivering UX works within agile production
• International experience or Global Role.
• Fluent in English
• Fluency with design tools
• High need for prioritization and strong communication skills.
• Motivated leader – can inspire a cross disciplinary team with loyalty, commitment, and quality of delivery
• Exceptional skills in ideation, sketching, wireframing, user flows, mapping and information architecture
• Driven explorer to improve user needs and make life easier for the user
• Great skill combing through analytics and behavioral insights to generate new experiments and opportunities to improve our products and differentiate the user experience
• Clear and confident communicator with an affinity for visual storytelling, knows how to communicate with team, peers, and business leads
• Ability to learn quickly and provide UX leadership in a dynamic and matrixed environment
• Ability to manage many concurrent initiatives while keeping rigor and discipline
• Influential leader able to drive collaboration
• Solution driven and solid capacity to deliver and execute complex programs/projects
• Independence – Able to plan and carry out complex projects and tasks with minimal direction.
• Self-motivated with a “roll up your sleeves” work style
• Attention to details
• Problem-solving aptitude
• Customer oriented mindset
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